Howard Morgan
MagazineThat empty feeling
The last thing investors in property want is a vacant building. In times like this, when the risk is high, leasing agents need to focus on maintaining the income stream. Flexibility and creativity are crucial, says Howard Morgan
MagazineIt all comes down to relationships
A focus on good tenant relations drives alpha. This might seem obvious enough, yet not all industry players are realising its potential as a competitive differentiator, say Howard Morgan and Paul Mitchell
MagazineTime to embrace service
Despite the link between tenant satisfaction and investment performance, some industry customers feel undervalued. Howard Morgan asks why
