The FirstPort Group, a UK provider of residential property management services, has appointed Joanne Green as director of operational excellence, effective immediately.
Green brings close to two decades of experience in both large international corporate and rapid scale start-up structures within the UK’s Build to Rent (BtR) and residential property management sectors. According to FirstPoint, she has an exceptional track record in strategic growth, operational transformation and business development.
Martin King, managing director of The FirstPort Group, said: 'We are delighted to welcome Jo to the team.
'By embedding professionalism and operational excellence across all areas of our business, Jo will assist us in helping The FirstPort Group achieve its ambition is to become the property manager of choice for clients who seek an efficient, proactive and technology-led service, supported by expertise in complex legal, compliance and regulatory matters.'
Green added: 'I am very excited to be joining The FirstPort Group at this pivotal time and to work with such an experienced and competent team. I am impressed by the clear commitment to become the acknowledged industry leaders, re-setting professional standards and driving forward the benchmark of residential property management.
'It’s very clear to me that the business is uniquely positioned to be the true sector innovator. By establishing and embedding operational excellence in all our systems and processes The FirstPort Group will not only continue to grow but will lead the sector in serving client’s and their resident customers with an unrivalled standard of service. I look forward to working with Martin and his team to achieve this.'
Led by managing director Martin King, The FirstPort Group, which manages more than 6,000 developments across England, Wales and Scotland, has undergone a significant transformation over the past 12 months as it aims to become the property management expert of choice for RMCs and developers.